• Planning for package deliveries just got easier. With UPS My Choice, you get up-to-date delivery alerts and can track multiple package statuses in a calendar view. Whether online or by mobile, we help you put your plans ahead of the package.
  • Individuals and home-based businesses with occasional package delivery needs.
  • Enroll in UPS My Choice and take the worry out of missed deliveries, or having packages sit outside while you’re away.
  • UPS My Choice offers two levels of membership—a free service that provides a core set of delivery management features with enhanced services available on demand.
  • Or, if you frequently receive shipments while you’re away from home, consider becoming a Premium Member for even greater control.
MAIN FEATURES MEMBER (FREE) PREMIUM (PAID)
Delivery Alerts UPS Free UPS Free
Delivery Planner UPS Free UPS Free
Estimated Delivery Time UPS Free UPS Free
Authorize Shipment Release UPS Free UPS Free
Hold for Will Call (UPS Customer Center) UPS Free UPS Free
“Leave at” Instructions UPS Free UPS Free
Leave with Neighbor UPS Free UPS Free
Deliver to a UPS Access Point™ location UPS Free UPS Free
Deliver my Package on Another Day UPS Charges UPS Free
Deliver my Package to Another Address* UPS Charges UPS Free
Upgrade UPS SurePost® Packages UPS Charges UPS Free
Confirmed Delivery Window** UPS Charges UPS Free

Note:

  • Additional transportation charges may apply if outside the original delivery area.
  • Premium members receive two free confirmed 2-hour delivery window requests annually.
  • An $8 fee is charged for each additional request. Members are charged an $8 fee for each confirmed 2-hour delivery window request.